Head of Payments Delivery

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At Tink, we’re creating the foundations that a new world of finance will be built on. By constantly challenging ourselves to go further and do better, we’re developing the ground-breaking services that businesses will use, to revolutionise the way millions of people manage their money. The world of financial services is changing fast, and we will continue to be at the forefront of it.


Mission of Payments

If money makes the world go around, we are the ones actually making the money go around! Our mission is to allow customers to initiate payments from any account, at any bank to their own service in a fast and seamless way. 

Create value 

The Payments team makes payments fun and easy. Help us and our customers, and you’ll help yourself! At some services today, if you want to move money from other accounts or to pay an invoice, you need to go into your online banking and pay from there. Payment Initiation helps our customers to work in the same way but directly in their own application in a seamless way, reducing hassle and increasing conversion for everyone.

What we look for

As a Head of Payments Delivery, you will be leading a small team (currently 3-5 people, but will grow fast!) who manage implementations and activation for our most important customers.

Implementation is the process of project managing our customer integrations, helping some of the most exciting companies in the world take payments using Tink. 
Activation is ensuring our customers enable open banking payments for their end customers. For example, we might implement payments for a payments gateway. The integration would be between Tink and that gateway, but we would need to work with the gateway to ensure their end customers are using open banking as a payment method. 

This role is pivotal to Tink’s success, sitting at the intersection of customer and internal product. You will be responsible for ensuring we realise the signed revenue from our customers, with significant visibility to Tink’s leadership. You will be establishing new processes, meeting large payments companies and fintech unicorns, coaching and developing your team, and working with the Tink leadership to plan and further develop your function.

Responsibilities

  • Establish new processes for the implementation and activation of Tink customers
  • Manage and build a team of Delivery Managers
  • Lead key strategic customer implementation projects end to end and be the outspoken driver for these
  • Day to day collaboration with external stakeholders. You will be responsible for educating large payments companies, as well as fintech startups, on how Tink can create value for them.
  • Impact Tink’s overall product roadmap together with our product owners at HQ in Stockholm and London, and include local knowledge in the development process
  • Source insights from our customers into our organisation. 

Life at Tink

In an environment that’s filled with skilled and creative colleagues, and a culture that encourages people to make their ideas happen, you can have an impact like nowhere else. We all help each other to build new skills and best practices through the diversity of our backgrounds and opinions – while having a lot of fun in the process. Do you want to be part of our story and join one of the leading fintechs in Europe?

We're looking forward to your application!

Additional information

  • Remote status

    Temporarily remote

Or, know someone who would be a perfect fit? Let them know!

42-46 Princelet St
E1 5LP London Directions View page

Stockholm

Vasagatan 11
111 20 Stockholm Directions hello@tink.se 08-50 90 89 00 View page

The values that guide us

Not everyone can be everything all the time, but we all do everything we can to live our values - because that's how we keep pushing the envelope. 

Challenging: We are here to challenge the industry as well as ourselves.

Exceptional: We always strive to be the best version of ourselves.

Sincere: We are true in our actions and say what we believe.

Responsible: We step up, take initiatives and make things happen.

Friendly: We are in this together, we are one team.

 

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