Engineering Manager - Customer Experience

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At Tink, we’re creating the foundations that a new world of finance will be built on. By constantly challenging ourselves to go further and do better, we’re developing the ground-breaking services that businesses will use, to revolutionise the way millions of people manage their money. The world of financial services is changing fast, and we will continue to be at the forefront of it.


The Customer Experience team at Tink has a clear mission: to deliver world-class product experiences to its customers. 

We provide powerful solutions to developers and their consumers. By solving the right problem, crafting a scalable solution, and providing great experiences, we make the Tink platform easy to use, quick to onboard, and we ensure reliable outcomes for the end-user. That is why front-end development and UX design are core to us at Customer Experience. 

The Customer Experience area at Tink is unique with its set up of front-end and full-stack teams. With this, you will have the opportunity to not only develop the people and products we own but also how Tink as a whole work with frontend development and UX. We believe that there are a lot of things to be done and an opportunity for someone to grow within their role. 

Even though we have a broad mandate, there are some parts of the Tink experience we are especially passionate about. There's the Console, a developer's portal to the world of Tink. Or our powerful SDKs, which make it easy to integrate our products.

See more of the work we do and a few use cases here.

Responsibilities

  • Coach, mentor and support a cross-functional team composed of backend and frontend engineers as well as one designer
  • Work closely with product management to ensure we're building products in the best way
  • Drive technical development and provide leadership in an innovative and fast-paced environment
  • Enable the team to reach their targets by removing impediments, clarifying goals and initiatives, and fostering ownership and accountability
  • Facilitate a culture of learning, trust, responsibility, and friendliness
  • Be responsible for the overall planning, execution, and success of complex technical projects cross-product teams
  • Make sure the team has the talent it needs to succeed long-term by hiring great people

What we look for

  • A few years of experience managing a cross-functional team
  • Experience from frontend engineering 
  • Experience hiring and leading a high-performance engineering team
  • Experience from working in an agile development environment
  • Strong organisational and prioritisation skills
  • Passion about creating great experiences

Tech

We use React, TypeScript, Golang, MySQL and all our microservices run on Kubernetes in AWS. We use continuous deployment and assure the quality by automated tests and monitoring. The team is responsible for the availability of the services it owns, has SLOs/SLIs in place as well as an on-call rotation.


Life at Tink

In an environment that’s filled with skilled and creative colleagues, and a culture that encourages people to make their ideas happen, you can have an impact like nowhere else. We all help each other to build new skills and best practices through the diversity of our backgrounds and opinions – while having a lot of fun in the process. Do you want to be part of our story and join one of the leading fintechs in Europe?

We're looking forward to your application!

 

Additional information

  • Remote status

    Temporarily remote

Or, know someone who would be a perfect fit? Let them know!

Stockholm

Vasagatan 11
111 20 Stockholm Directions hello@tink.se 08-50 90 89 00 View page

The values that guide us

Not everyone can be everything all the time, but we all do everything we can to live our values - because that's how we keep pushing the envelope. 

Challenging: We are here to challenge the industry as well as ourselves.

Exceptional: We always strive to be the best version of ourselves.

Sincere: We are true in our actions and say what we believe.

Responsible: We step up, take initiatives and make things happen.

Friendly: We are in this together, we are one team.

 

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